CB Bank introduced a new flagship smart branch at the Kantharyar Center. Featuring Myanmar's most sophisticated banking experience and unique contemporary design, it aims to reimagine what's like to go to a bank.
Similar to self-checkouts, customers can now open their own bank accounts and get debit/prepaid cards immediately with minimal interactions with bank staffs.
Services available include CRMs (Cash Recycling Machine), ATMs, Customer Experience Area, Smart Teller Machine, Passbook Updating Machine, FX Services, Form Filling Machines, Digital Touchscreens and 3D Holographic Display.
CB Bank continues to provide a full suite of banking services at branches during COVID-19 despite its strong commitment to digital banking. Branches are crucial to Myanmar where cash usage is still common, and many customers and businesses still prefer in-person meetings to conduct financial services. CB Bank believes that technology will help people enhance customer service and provide a seamless branch experience. Introducing and promoting digital and cashless transactions become more important during COVID-19.
CB Bank becomes the first bank who launch smart branch in Myanmar
CB Bank